Please note that this agenda is subject to change

7:30 AM - 8:30 AM

Hot Buffet Breakfast & Registration

8:30 AM – 8:40 AM

Opening Remarks & Introductions

8:40 AM – 9:15AM

Health Coaching for Chronic Disease: Opportunities, Evidence and Impact
With the ever increasing prevalence, burden and costs associated with chronic disease in the workplace this session will explore how health coaching can be used as an effective intervention to: improve clinical health outcomes, quality of life, and healthcare utilization and adherence for employees. The presentation will review the current context of health coaching for chronic disease in the workplace and discuss evidence and opportunities from Shoppers Drug Mart's Diabetes Coaching Program. The Diabetes Coaching Program provides employees with a new model for managing type 2 diabetes through timely and ongoing diabetes coaching and support, and provides a real-world example of the potential for health coaching.
Speaker: Jonathan Tafler – Shoppers Drug Mart

9:15 AM – 9:50 AM

How can we better manage disability claims?
How to better manage disability claims is always on our minds, including finding ways to improve the experience of disability claimants, while simultaneously controlling claim costs. There is a new opportunity for cost-containment, improved patient care and reducing claim duration by using disability-focused medical second opinions.
Speaker: Richard Heinzl – WorldCare International Inc.

9:50 AM – 10:00 AM

Networking Break

10:00 AM – 10:35 AM

Mind the gap – breaking down silos and re-imagining the member experience

Helping people improve their financial, physical and mental well-being means going beyond the traditional approach. Benefits delivery used to be tactical and transactional. Today, it’s critical that organizations get strategic and support members throughout their lives, with an understanding that well-being is a complete experience. It’s time to break out of the silos, get proactive and deliver targeted, customized service where and when customers expect it.

Speaker: Laura Pratt - The Great-West Life Assurance Company

10:35 AM – 11:00 AM

Panel Discussion / Q & A and Closing Remarks

11:00 AM – 11:30 AM

Networking Opportunity

Attendance certificates are available upon request to receive your CE credits

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